Returns

Change of mind

We do not take returns for change of mind. Every piece is printed after you order it, for you, so there is no stock for it to go back into.

That is why the size guide, the wall guide and the room photographs are on every product page. If you are unsure which size to take, ask us before you order and we will help you choose.

Damaged or faulty

If your piece turns up damaged, or there is a fault with it, we will replace it. That right is yours by law and nothing on this page takes it away.

Email us within fourteen days of it arriving, with a photograph of the piece and of the box it came in. We will sort out a replacement. You will not be charged for it, and you will not need to post the damaged one back unless we ask.

Wrong item

If we send the wrong design, the wrong size or the wrong finish, that is on us. Tell us and we will put it right.

How to reach us

Use the contact page and a person will answer.